Frequently Asked Questions
All sales are final and we do not offer/accept refunds/exchanges except for damaged, incorrect order (at the point of delivery) or lost parcels. We urge you to carefully inspect your package upon delivery to ensure the items are intact.
In the unlikely event that the item(s) ordered is damaged or incomplete, please contact us within 24 – 48 hours by telephone , WhatsApp or email.
Cost of shipping is calculated at checkout. Cost may vary depending on the weight of shipments and location of delivery.
Delivery Timeframe
Please note we do not deliver during public holidays and weekends. The specified time frames are only estimates, as deliveries could be earlier and on very rare occasions, later than estimated.